Frequently Asked Questions

tangobuyback.com is a platform where you can Sell Now & Buyback your old / used gadgets like Laptops, Smart Phones, Smart Watches and much more for real money.

Search for your device through our on-page filter and our automated system will quote a price for your device, make a quote on platform, and visit our stores. Our expert will check and asses the device and pay you accordingly on the spot.

This option allows you to sell your device for cash today and repurchase the same or a similar device later within your selected Buyback period (7, 14, 28, or 42 days).

Yes. If your original device is no longer available, you may repurchase a similar device based on market value and availability.

If the Buyback period expires, the device may be resold in the open market or offered to other customers. At that point, the right to repurchase no longer applies.

The value is based on current market trends, device condition (such as screen, battery health, and overall functionality), and demand for that model.

You can select your preferred duration (7, 14, 28, or 42 days) at the time of selling.

We will never damage a product that we buy. Rest assured that your phone is in safe hands.

Can’t find your phone’s model on tangobuyback.com? WhatsApp us +971-555837078 with details about the brand, model, configuration and we will get back to you ASAP with the quote.

We need valid id proof whether its Emirates ID, Passport or Driving License.

Under such circumstances, our representative will examine the device condition physically and technically after that based on condition you will get the price. If you agree, then we will pay you amount on the spot. You may also choose to discontinue our service if the quoted value is not up to your mark, without any risk of paying.

We buy gadgets which you bought outside uae but we don’t consider it in warranty even if you have a valid bill with it. This is because most gadgets bought outside uae have warranty valid in the country of origin and not in uae. Also, we don’t buy locked phone or cdma phones.

You can find second-hand phones at our stores. BSW General Trading LLC or TangoPlus General Trading LLC

Some devices don’t sell anymore. This is either because they’re not relevant anymore or they’re too old (such as flip and qwerty phones). Although we love the moto flip, its irrelevance makes us unable to buy it.

We’re working hard to reach all emirates. Keep showing us your love and we might just come to your place first. Currently we are operating in Dubai only.

We are expanding our operations day by day, and we welcome partners to join us across the middle east & Africa region. You can reach us by writing in to [email protected] and sharing your name, email address, phone number & location. We will get back to you once we get these details.

We recommend you to delete all the personal data and to remove the sim and memory card from your phone. But, just in case you haven’t, then it’s not a problem at all. Because, before going ahead with any further procedure, we make sure that our technical expert has wiped out all the available data from the device.

We recommend that you don’t format the phone until you receive the payment. Once payment is done, you can format the phone and hand over the phone to tangobuyback.com executive.

You can either reach us at [email protected] or +971-555837078

We accept a wide range of electronics, including smartphones, tablets, laptops, and smartwatches. Devices must be in working condition unless otherwise agreed.

We strongly advise all customers to back up and erase their personal data before selling. We are not responsible for any data left on the device once it is sold.

Sell Now is a direct sale option where you sell your device outright for cash at the current market price.

No. Under the Sell Now option, the transaction is final and ownership is transferred at the time of sa

Your device may be resold in the open market as part of our certified pre-owned stock.